Terms & Conditions

1. Website use

By using electranexus.work, customers agree to these Terms & Conditions for purchases from ELECTRA NEXUS SDN. BHD. (202601006356 (1668454-P)).

2. Product compatibility

Customers are responsible for checking model, connector, voltage where relevant, product size, and accessory compatibility before buying. Listing photos and descriptions are provided to help selection, but device versions may differ.

3. Prices, stock, and order acceptance

Prices and stock availability may change. We may correct listing errors, reject suspicious orders, or cancel orders that cannot be fulfilled.

4. Use and handling of products

Electronic accessories and spare parts should be used according to their purpose. ELECTRA NEXUS SDN. BHD. is not responsible for loss caused by incorrect installation, misuse, liquid exposure, modification, or unsuitable device pairing.

5. Delivery and after-sales policies

Shipping, return, refund, and exchange matters follow the policy pages published on electranexus.work.

6. Contact

For assistance, contact electra-nexus@outlook.com or write to 23-1-1, JALAN MEDAN PUTRA 4 KUALA LUMPUR WP KUALA LUMPUR.